FAQs / Help
You can buy tickets, and check availability, right here on this website - simply click 'Home' above
Child tickets are from £12.50 depending on the session selected and Adult tickets are £5. There is a £1.95 transaction fee (per booking, not per ticket). We accept all main payment cards.
A summary of what is included is shown on the 'Home' link on this website. For more detailed information, please also visit our main website - www.orchardleighchristmas.co.uk
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
Unfortunately we cannot issue any refunds for cancellations.
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.
You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
This special event is located on Orchardleigh Estate, in the beautiful Somerset countryside near the town of Frome. The full address is - Orchardleigh Estate, Frome, Somerset, BA11 2PB.
Yes, children must be accompanied by an have adult, and have adult, supervision at all times.
Please email us at christmas@orchardleigh.net.